Book Series Guide

Author guide

Chris Voss Books in Order

Chris Voss is an American author, entrepreneur, and former FBI lead international kidnapping negotiator. He is the founder and CEO of The Black Swan Group, where he applies high-stakes negotiation methods to business and everyday communication. His bibliography includes works on negotiation, leadership, empathy, and real-estate practice.

businessnegotiationnonfictionself-help

Catalog record updated .

Chris Voss's Newest Book

Cover of Empathy and Understanding In Business

Empathy and Understanding In Business

nonfiction · First published 2024

In the business times of yesteryear, many did not believe that empathy and understanding mixed well with sound business decisions. However, with the more recent breed of entrepreneurs, many have increasingly recognized that successful and long-lasting relationships depend on using both empathy and understanding to build a solid foundation. The master of negotiation and Celebrity Expert(R) in this book, Chris Voss, reminds us that entrepreneurs want lasting relationships that build trust and clientele. He questions if anyone associates empathy with enterprise and entrepreneurism, and states that the qualities of trust and lasting relationships come out of understanding and respect for each other. In short, as stated by Brené Brown, "Empathy fuels connection." To learn more about negotiation and how the Celebrity Experts(R) herein have improved their negotiating skills, it would be beneficial to read about their accomplishments. They have honed their skills and can be great mentors. They will tell you what worked for them and what did not - saving you time, energy and cost of 'reinventing the wheel' - the path to success - in negotiating.

Not sure where to begin?

Start with one of these

Cover of Never Split the Difference: Negotiating As If Your Life Depended On It

Never Split the Difference: Negotiating As If Your Life Depended On It

This is Voss's foundational and best-known work, introducing his negotiation methods and career-based examples.

Outside the series

Bibliography by category

Novels (3)
  1. Never Split the Difference: Negotiating As If Your Life Depended On It

    nonfiction · 2016

    A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss…

  2. Empathy and Understanding In Business

    nonfiction · 2024

    In the business times of yesteryear, many did not believe that empathy and understanding mixed well with sound business decisions. However, with the more recent breed of entrepreneurs, many have increasingly recognized that successful and…

Frequently asked questions about Chris Voss

Who is Chris Voss?

Chris Voss is a former FBI lead international kidnapping negotiator, the founder and CEO of The Black Swan Group, and an author focused on negotiation.

Sources: blackswanltd.com (opens in a new tab)time.com (opens in a new tab)

How long did Chris Voss work for the FBI?

Voss spent 24 years with the FBI, eventually becoming its lead international hostage negotiator. He left the bureau in 2007.

Source: penguin.co.uk (opens in a new tab)

What influenced Chris Voss’s negotiation philosophy?

His philosophy grew from high-stakes hostage and kidnapping negotiations. While taking an executive negotiating course at Harvard, he recognized that those techniques could also apply to business and everyday negotiations.

Sources: publishersweekly.com (opens in a new tab)blackswanltd.com (opens in a new tab)

What awards has Chris Voss received?

According to his professional biography, Voss received the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Source: blackswanltd.com (opens in a new tab)

What is Chris Voss’s legacy in negotiation?

Voss helped carry methods developed in hostage negotiation into business training through The Black Swan Group, whose approach emphasizes deep listening, curiosity, and active reciprocity.

Sources: blackswanltd.com (opens in a new tab)blackswanltd.com (opens in a new tab)