
Crucial Conversations: Tools for Talking When Stakes Are High
The best general introduction to Patterson's core approach to communication and interpersonal effectiveness.
Author guide
Kerry Patterson is an organizational-performance author, consultant, and cofounder of VitalSmarts, later known as Crucial Learning. He coauthored books including The Balancing Act, Crucial Conversations, Crucial Confrontations, Crucial Accountability, Influencer, and Change Anything, and codesigned related training programs. His work focuses on interpersonal communication, leadership, accountability, and lasting behavior change.
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The best general introduction to Patterson's core approach to communication and interpersonal effectiveness.
Read in order
book-series · complete
A leadership book series that includes The Balancing Act: Mastering the Competing Demands of Leadership.
Book 1 · book · 1996
Outside the series
book · 2002
book · 2004
book · 2006
book · 2007
book · 2011